Vendor Specialist

Category: Manufacturing and Production

Job Description

The Vendor Specialist at Arrow ECS is responsible for managing current vendors, developing and retaining business with partner accounts, and driving incremental sales. The role involves building strong relationships, providing commercial and technical training, and supporting the sales function.

Responsibilities

• Vendor Relationship Management: • Build and maintain strong relationships with vendors. • Manage the full lifecycle of vendor accounts, focusing on acquiring, developing, and retaining business within the vendor’s technology portfolio. • Partner Development: • Identify and engage new reseller partners to drive sales of the vendor’s products and services. • Provide regular commercial training and technical training to partners via MS Teams. • Sales Support: • Forecast opportunities accurately, detailing both short- and long-term deals. • Support the Sales function by providing activities for the Order to Invoice process, including quoting, fulfilling demand, ensuring on-time delivery of orders, and troubleshooting customer problems. • Product Specialization: • Act as a Product Specialist, developing deep knowledge of the vendor’s product portfolio. • Take responsibility for personal development in product knowledge and job competencies.

Requirements

• Sales and Prospecting: • Proven experience in sales and prospecting, with a focus on driving results. • Customer Service: • Excellence in customer service with a strong customer focus. • Communication Skills: • Strong verbal and written communication skills, including good phone etiquette. • Ability to communicate effectively with people at all levels. • Negotiation and Influence: • Skilled in negotiation and relationship building. • Ability to influence and build peer relationships. • Business Acumen: • Sound business acumen with an understanding of interacting with diverse customers. • Product Knowledge: • Ability to quickly gain and apply knowledge of vendor products. • Language: • Fluency in English.

Salary

£40k-£50k

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