• Deliver dependable technical support through hands-on implementation of effective solutions.
• Manage and optimize Office 365, ensuring its seamless integration and utilization across the organization.
• Lead critical projects to enhance the company’s internal systems, with an emphasis on leveraging Office 365 capabilities.
• Collaborate with technical personnel to provide superior and resilient IT services.
• Extensive expertise in Office 365 administration and security, with a solid technical background.
• Proficient in the Office 365 application suite, including Azure, Intune, and Power Apps, and End-User Computing.
• Effective communication skills for engaging with IT users and suppliers, catering to various technical understanding levels.
• Strong organizational skills for managing daily tasks and project responsibilities.
• Commitment to continuous learning, embracing new technologies, and refining existing skills.
• Dedicated to customer satisfaction, ensuring timely and top-quality IT support.
• Exceptional verbal and written communication skills, including a professional telephone manner.
• Flexibility to adapt and work outside regular hours when necessary.
• Stay updated with current IT trends and advancements to maintain industry awareness.
